What is Brain Storming

Brainstorming is a technique used for problem-solving, team building and creative process. It is a group problem-solving technique that involves the spontaneous contribution of ideas from all members of the group.

Communication in team:

-1 or more work for goal
-Collective responsibility,share mission
-Success-effective communication
-Improves creativity-participative manage

Guidelines.....Barriers of communication:

. Audience - centered approach
-Meaningful to them

. Open communication climate
-Corporate culture-values,traditions and habits
-Encourage honesty confession, disagree and express
-Organization levels
-Feedback-constructive

. Specific

. Impersonal(Job related)

. Use "I"

. Goal oriented

. Well timed

. Understanding

. Surveys, opendoor policies, company newsletters,memos, e-mail,task forces......etc.

.Ethical communication
-Ethics-relevant and true in every sense
-Don't hide -ve information, option is not fact
-Non-selfish motive
-Dilemma, ethical lapse, ethical choices
-Making ethical choices-legal,balanced message, can you live with it and feasible

.Lean & efficient messages
-Necessary,meaning,sequence
-Minimum-message,distractions
-Learn,practice and enjoy

Information over load:

. Internet increases 8.5 million/day
. Importance and unimportant

Barriers of communication:

. Perceptual and language difference
. Restrictive environments - flow of the information and filtering by the transmitters
. Distractions - bad connections poor acoustics emotions
. Deceptive tactis - Manipulate for the advantage

Process of Communication:

. Sender Idea
. Transmits the message
. Receiver gets the message
. Receiver decodes the message

Communication in organization

1) Internal/External
. Internal
. Phone
. E-mail
. Fax inter office memo
. Presentation

2) Formal/Informal
Every possible form
Formal-
. Downward Flow
. Upward Flow
. Horizontal Flow
Informal-grapevine
.External-government, public, customers, stake holders, competitors, collaborators and vendors

Challenges of communication:

. Technology
. Globalization and a culturally divers workforce
. Team based organizations

Characteristics of Effective Communication:

1)Practical Information -how to do something
. Why procedure changed
. Cause of problem
. Possible solutions
. Status of the project

2) Give facts rather than impressions
. Concrete language
. Specific details-clear, evidence, all views of arguments,convincing, accurate and ethical

3)Clarify and Condense
. Tables, charts photos or diagrams to clarify or condense information
. To explain process or emphasize important information

4)Persuade others and offer recommendations
. Employers, customers or clients to purchase a product or service or adopt a plan of action
. Benefit the receiver

5) State precise responsibilities
. Directed to specific audience
. State what is expected of or what you can do

Types of Communication:

Communication Types or Mode
Oral and Written or (Oral means Non Verbal-wordless)& (Written means Verbal-Words)

Messages

Messages for
Thought
Idea
Opinions
Direction
Dissatisfaction
Objections
Emotions & Pleasures

Messages for
What?
Whom?
How?
Why?

Benefits of Effective communication:

.Problem solving
.Decision
.Productivity
.Work flow
.Business relation
.Marketing
.Professional image
.Customer and stake holders response

what is communication?

"Process of sending and receiving messages"
Effective only when message is understood - stimulates action.
Actions like thinking, process and modification