1)Practical Information -how to do something
. Why procedure changed
. Cause of problem
. Possible solutions
. Status of the project
2) Give facts rather than impressions
. Concrete language
. Specific details-clear, evidence, all views of arguments,convincing, accurate and ethical
3)Clarify and Condense
. Tables, charts photos or diagrams to clarify or condense information
. To explain process or emphasize important information
4)Persuade others and offer recommendations
. Employers, customers or clients to purchase a product or service or adopt a plan of action
. Benefit the receiver
5) State precise responsibilities
. Directed to specific audience
. State what is expected of or what you can do
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